DigitalSF (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our websites, platforms, and services.

Information we collect

We collect information you provide directly — such as your name, email, company, and project details — as well as data generated automatically when you use our platforms, including device, usage, and log information.

How we use your information

We use your information to deliver and improve our services, personalise your experience, communicate with you, keep our platforms secure, and meet our legal and compliance obligations.

Sharing and disclosure

We do not sell your personal information. We share data only with trusted service providers who help us operate, and where required by law or to protect the rights and safety of our users.

Data security

We build security in from the first line of code. Data is encrypted in transit and at rest, access is tightly controlled, and our platforms are designed to meet ISO 27001 and SOC 2 standards.

Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. Contact us at any time to exercise these rights.

Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our services are used. You can control cookies through your browser settings.

Data retention

We retain personal information only for as long as necessary to provide our services and to satisfy legal, accounting, or reporting requirements.

Changes to this policy

We may update this policy from time to time. We will post the revised version on this page and update the date above. Significant changes will be communicated directly where appropriate.

Contact us

Questions about this policy or your data? Email us at privacy@digitalsf.com.au and our team will respond promptly.